Effective 6 September 2004
RJB Group (hereafter called the Company) is committed to the privacy of both existing and prospective clients. The Company respects and shares concerns of our clients over the protection of their personal information. It is for this reason the Company adheres to the privacy sector provisions of the Privacy Act 1998.
Why we collect your personal information
We will only gather personal information that is necessary for the operation of the organisation in order to deliver the best possible product and service to you.
Accuracy of information
When collecting, using and disclosing personal information we will take all reasonable measures to ensure the information is accurate, complete and up-to-date. We will correct any personal information as soon as it becomes available. If at any time should the individual to whom the information relates establishes that it is not accurate, complete or up-to-date we will endeavour to correct this as soon as possible.
Security of information
We will take all reasonable steps to protect your personal information supplied. This includes appropriate measures against unauthorised access, modifications, misusage and disclosure. We will also take reasonable steps to destroy or permanently de-identify personal information if it is no longer required.
Access and Correction
All personal information about an individual held by the Company will be made available to the individual upon request. If upon this disclosure it is established that the information is not accurate, complete and up-to-date the Company will take reasonable steps to correct the information. This disclosure of information will be supplied within a reasonable time frame.
Disclosure to third parties
We will most importantly not sell, rent or trade your personal information to any other third party.
Direct Marketing
We conduct all direct marketing efforts to provide the best service and product to you. We may at times send you information and offers that we feel may be of interest to you. If you no longer wish to receive any direct marketing material please contact the following address info@rjbgroup.com.au at any time.
Access to your personal information
Any request for information may be made to "PO Box 418, South Hurstville 2221 NSW Australia", or info@rjbgroup.com.au.
Complaints about a breach of privacy
All staff members of the Company endeavour to take every reasonable measure to ensure that your personal information is protected. Any complaint of breach of privacy may be made to "PO Box 418, South Hurstville 2221 NSW Australia", or info@rjbgroup.com.au. All complaints will be investigated as soon as lodged and all reasonable efforts will be made to resolve the complaint as soon as possible.
